FAQs
Answers to frequently asked questions.
By Vincent1 author23 articles
How do you know if a talent is already in your ATS?Kalent shows a badge on a talent's card when they already exist in your connected ATS. Learn how it works and which ATS are supported.
How to recover your 2FA secret key on LinkedIn?If you've lost the LinkedIn 2FA secret key required by Infinite Login, you can generate a new one by turning Two-Step Verification off and back on in your LinkedIn account.
Importing a LinkedIn profile into my sourcing via its URL: how it works and what to do if it failsHow to import a talent into a Kalent sourcing from a LinkedIn profile URL, and how to unblock an import that fails or seems stuck.
I'm not receiving the password reset email — what should I do?How to regain access to Kalent when the "Forgot password" link doesn't arrive in your inbox.
How Do Kalent Credits Work?
Why Does My LinkedIn Account Keep Disconnecting?
What Should I Do If a Phone Number Is Incorrect?
Can I Filter Candidates Who Are "Open to Work" in Kalent?
How to Start a New Sourcing?
How Can I See My Team’s Sourcing Projects?
I got banned from WhatsApp (or I’m afraid I will). Why? And what can I do?
How to Download a Candidate’s CV as a PDF?
Where Do the Candidate Data on Kalent Come From?
I added a profile to favorites by mistake — how can I undo it?
I can’t open my CSV file properly
I can’t find a specific person in my search — why? And how can I add them manually?
How can I edit my initial search in a sourcing project?
What is the Performance tab for?
What if my candidate is already part of another sourcing?
When are messages sent?
Kalent's Commitment to Data Privacy & Compliance
How to access the settings of a sequence?
How to enrich contacts in Kalent?
