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Why Does My LinkedIn Account Keep Disconnecting?

Cécile de Gayardon avatar
Written by Cécile de Gayardon
Updated over 3 months ago

Kalent uses a cookie-based LinkedIn connection method. These cookies allow Kalent to act as if you're logged in, without having to enter your credentials every time.

However, LinkedIn applies strict security rules:
If it detects unusual activity (such as a login from a third-party tool or a change in IP address), it may revoke those cookies.
➡️ As a result, you're automatically disconnected from Kalent.

How to Reconnect Properly

To avoid frequent disconnections, follow this method:

Click on your name → go to Settings.

Click on MessagingConnect.

Click “Cookies” and enter the required information.

How to Find Your LinkedIn Cookies (not available on mobile):

  1. Open LinkedIn in a new tab (or click here) and log into your account.

  2. Open your browser’s developer console:

    • Press F12 (Chrome & Firefox)

    • Or Option + Command + I (Safari)

  3. Go to the “Application” or “Storage” tab.

  4. Open the Cookies folder and select https://www.linkedin.com”.

  5. Copy the value of “li_at” and paste it into the field in Kalent, then click the Connect button.

    • If you’re using LinkedIn Recruiter, use the value of “li_a” (not shown in the screenshot but found in the same list).

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